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About Us

Our values

Care fit for our kin

We want to be the most patient-centric business in the world. We can only do this if we obsess about understanding and solving problems for the patient. We treat every patient that uses Simple the way we would want our loved ones to be treated. We would only ever want the absolute best care, product, and service for our own loved ones, and we strive to ensure every patient of Simple receives this level of care. We go the extra mile for our patients, in everything that we do.

Own our business

Every employee feels ownership for our business, through our options scheme, and we act that way. We are accountable, we take ownership, and we get it done to a standard of excellence. We don’t walk past a problem, or wait to be asked. We step in and pitch in at any level when the business needs it, working together collaboratively to get the job done. We expect the same of everyone else and hold each other to account. We are team-oriented, putting the business and team ahead of our own ego.

Grow and grow others

We believe that abilities can be developed through dedication and hard work. We have a love of learning and never stop learning how to learn. We make an effort every day to build new knowledge and skills. We find inspiration in other’s successes and we see failure as an opportunity to learn. We embrace challenges, we lean into the unknown and we are open to feedback. We invest time in sharing our learning and knowledge with others, constantly finding ways to make the team better.

Solve, Simplify, Scale

To change the world of online healthcare, we need to be innovative. Innovation comes from curiosity; identifying problems or opportunities and solving them creatively when conventional thinking has failed. The best innovations make the hard things really simple. We need to continuously find ways to make the difficult and the complex simple for our patients, and ourselves. And then we need to find ways to rapidly and efficiently scale with a bias to using technology, automation, and software.

Our benefits

33 days (inclusive of Bank Holidays) +1 day per year of service, up to 5 extra days

Birthday paid day off

8 hours per year of paid appointment time

Enhanced Maternity & Paternity Leave

Employee Assistance Programme

Employee discount platform

Team Training and Social Budget

Bupa Private Medical

Health Cash Plan

Dental Insurance

Income Protection

Cycle to Work Scheme

My Gym Discount

Hybrid Working

Our growing family

From our beginnings in local community pharmacy, Simple Online Healthcare has grown to now have digital health services in the UK, Australia and Germany. Simple Online Pharmacy and Dr Felix in the UK, Simple Online Doctor in Australia, Kapsel in Germany.




Average cups of coffee/day

Living Wage Employer