Receptionist/Administrator

About the Role 

We’re looking for a friendly, organised, and proactive Receptionist/Administrator to be the welcoming face of our business and a key support to our People team. This role combines front desk reception duties with People (HR) administration, making it ideal for someone who enjoys variety, working with people, and keeping things running smoothly behind the scenes. You’ll play a vital role in creating a positive employee and visitor experience, supporting day-to-day office operations, and assisting with essential People processes.

Key Responsibilities 

Front Desk & Office Support 

• Act as the first point of contact for all visitors, ensuring everyone receives a warm, professional welcome 

• Manage the front desk, handling enquiries, and directing visitors appropriately 

• Manage incoming and outgoing post and deliveries 

• Maintain a tidy, professional, and welcoming reception and office environment 

• Book meeting rooms and support meeting logistics where required 

• Maintain visitor logs and issue visitor passes 

  People (HR/Recruitment) Administration Support 

• Provide administrative support to the People team across the employee lifecycle 

• Support internal communications such as the People newsletter   

• Manage the HR inbox, ensuring queries are monitored, responded to, or redirected promptly and professionally 

• Support onboarding processes, including preparing for new starters and issuing passes 

• Assist with probation administration and recording probation outcomes 

• Prepare and issue contractual change letters 

• Support administration for locums, visitors, and new employees 

• Assist with general HR/People team administration as required 

• Support recruiters and hiring managers with general recruitment administration 

Skills & Experience 

Essential: 

• Previous experience in an administrative, office support, reception, or HR/People role 

• Strong organisational skills with the ability to manage multiple tasks and priorities 

• Excellent communication skills, both written and verbal 

• Confident and professional manner when dealing with visitors, employees, and stakeholders 

• High level of attention to detail and accuracy 

• Ability to handle confidential and sensitive information with discretion 

• Good IT skills, including confidence using Microsoft Office (Word, Outlook, Excel) 

• Ability to work independently while also being a supportive team player 

Desirable: 

• Experience supporting HR or People processes 

• Recruitment administration experience 

• Knowledge of onboarding, right-to-work, or ID checking processes 

• Experience in a front-of-house or reception-based role 

What We’re Looking For in You 

• Friendly, approachable, and professional, with a genuine interest in working with people 

• Proactive and reliable, with a can-do attitude and willingness to support where needed 

• Well-organised and calm under pressure, even in a busy office environment 

• Flexible and adaptable, enjoying a varied role with changing priorities 

• Detail-focused, ensuring tasks are completed accurately and on time 

• A positive team player who takes pride in creating a welcoming and efficient workplace 

Location: Head Office – 77 Dunn Street  G40

Department: Human Resource

Reports to: HR Advisor 

Contract: Full-time  

Working Hours: 40 hours -8.30am to 5pm - Monday to Friday  

Salary: £26,208 – £27,976 

Start Date: Monday 23rd of February

Working Pattern: This role is fully office based to support front desk and office operations 

Please note that we are unable to offer sponsorship for this position. All applicants must have the right to work in the UK at the time of application

Basics you can expect:

🏖️ 33 days (Inclusive of Bank Holidays) + 1 day after 2 years of service, up to 5 extra days

🎂 Extra day off for your birthday

💸 Company share scheme

🏥 Bupa Private Healthcare

🏦 Income Protection

🚲 Cycle to Work Scheme

💪 My Gym Discounts

💰 Enhanced Company pension scheme

🥳 Quarterly Team Training and Social Budget

👶 Enhanced Maternity and Paternity Leave

💸 Rewarding bonus incentive scheme

☎️ 24/7 helpline for physical and mental health support, counselling, and other wellbeing resources.

🛍️ Love2Shop Discount

🏠 Hybrid working

Office extras:

🍎 Fresh fruit

☕ A free coffee machine

The Simple Online Healthcare Promise:

Founded in 2015, we started off as a small pharmacy with big dreams. Today, we are trusted by over 3000 patients per day, making sure they receive their medication safely and on time. We're always on the lookout for talent. If you're passionate about helping make lives easier, we'd love to hear from you.

Join us on our journey to create affordable health solutions. Apply today to be part of a team that values growth, collaboration, and the simplification of healthcare. Your journey towards creating impactful experiences in the healthcare industry starts here.

Ready to make a difference? Apply now!

Simple Online Healthcare is proud to be an Equal Opportunity Employer.